The first stage he called "unfreezing". In the second stage the change occurs. This is typically a period of confusion and transition. The third and final stage he called "freezing".

Appreciative Inquiry (AI) is a change management approach that focuses on identifying what is working well, analysing why it is working well and then doing more of it.

Our memory and power of recall deteriorates rapidly if we do not reinforce what we have learned.

A mind map is a diagram used to represent words, ideas, tasks, or other items linked to and arranged around a central key word or idea.

The term lateral thinking was coined by Edward De Bono to denote a creative problem-solving style that involves looking at the given situation from unexpected angles.

The Empathy Map is both a framework and a technique, and it’s typically developed collaboratively by a diverse team by placing sticky notes on a wall.

Walt Disney developed a system to facilitate the creativity on which his business depended.

Open Space Technology (OST) is an approach to hosting meetings, conferences, corporate retreats, or symposiums, focused on a specific and important purpose or task.

The World Café is an easy to use method of fostering collaborative dialogue, particularly in large groups.

In a workshop environment this model helps identify issues that can then be discussed and resolved with a shared ownership, leading to increased co-operation and motivation.

Brainstorming is a group creativity technique that was designed to generate a large number of ideas for the solution of a problem.

Logical exercises involve the use of logic. They can be introduced into workshops for sorting information.

Kinaesthetic activities are ones that involve practical actions. Doing things.

One core skill for every business leader is the art of corporate story telling.

A storyboard is a sequence of images and words drawn together on a page to form a plausible narrative.