Visualisation refers to the process of forming mental images through memories, fantasy, or a combination of both.
A simple model to explain how learning a skill goes through four stages.
Setting well-formed outcomes is an iterative process useful for goal setting and delegation.
Reframing is an effective way of changing behaviour which involves changing the way an event is perceived.
Rapport can be defined as that empathy, that trust, which is necessarily the foundation of all good relations.
A metaphor is a representation used for explaining a concept in terms of some other concept.